Privacy Policy

Who we are

This privacy policy explains how Econo Rooter Services, Inc. ("Econo Rooter Services", "we", "us") collects, uses and protects personal information when you visit econorooteror.com, fill out a form on the website, or contact us by phone. Econo Rooter Services, Inc. is a septic, sewer and drain service company based at 1742 W Central Blvd, Coquille, OR 97423.

Information we collect

We collect information you choose to give us, mainly through the contact and service request form on this website. That can include:

Your name, phone number and email address
The address of the property that needs service, including street, city, state and postal code
The services you are interested in and any project details you write in the form
Information you share with us when you call, such as the details of the problem and the property

When you visit the website, some information is also collected automatically by the website platform and the services built into it, such as your browser type, device, the pages you view and the website that referred you. This is typically gathered through cookies and similar technologies.

How we use your information

We use the information we collect to:

Respond to your request and answer your questions
Schedule, carry out and follow up on service at your property
Prepare quotes, invoices and the reports and records that our work requires
Keep the website working properly and understand how it is used
Meet our legal, licensing and record-keeping obligations

Phone calls, text messages and email

If you give us your phone number or email address, we may contact you by phone, text message or email about your request, an upcoming visit or work we have done for you. Message and data rates may apply to text messages. You can ask us to stop contacting you by text or email at any time by telling us when we contact you or by calling the number below.

We do not sell your personal information. We share it only as needed to run our business and serve you, for example:

With the companies that host and operate our website, forms and communication tools, which handle information on our behalf
With people or organizations you ask us to share it with, such as a real estate agent who needs an inspection report
With government agencies or others when the law, a permit or a regulation requires it

Maps, social media and other websites

The website includes an embedded Google map and links to our Facebook and Instagram pages and to government websites. Those services collect information according to their own privacy policies, which we do not control. We encourage you to read their policies when you use them.

How long we keep information

We keep personal information for as long as we need it to respond to you, provide and document our services, and meet legal, licensing and tax record-keeping requirements. When it is no longer needed, we delete it or keep it in a form that no longer identifies you.

How we protect information

We take reasonable steps to protect the information you share with us. No website, transmission or storage system is completely secure, however, so we cannot promise that information will never be accessed without permission.

Your choices

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. To make a request, call us or write to us at the address below. We may need to confirm your identity before acting on a request.

Children's privacy

This website is meant for adults arranging septic, sewer and drain services. It is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will post the updated version on this page and change the date at the top.

Contact us

If you have questions about this privacy policy or how your information is handled, contact Econo Rooter Services, Inc.:

Phone: (541) 396-4804
Mail: 1742 W Central Blvd, Coquille, OR 97423